Technical Services

Application Development

ITC has experience developing and maintaining custom applications (.NET, JAVA, etc.) and developing and maintaining customized COTS- based applications (Oracle, ServiceNow, SharePoint, etc.). Our team has expertise across the System development lifecycle including experience designing, developing, testing, integrating, and deploying large and small applications, as well as mobile applications. We employ agile development processes (as well as certified scrum masters) to deliver software releases and DevOps processes to integrate development and operations and improve release quality. We have experience developing applications hosted in both traditional (virtualized data centers) and cloud environments (including AWS and Azure) and have comprehensive testing and deployment processes for each environment. ITC has multiple active prime contracts performing application development, enhancements, and maintenance.

IT Infrastructure

ITC has a long history of providing IT infrastructure support services to a broad range of federal agencies since we opened the doors in 2006. Today we have several contracts where we are responsible for managing the entire IT infrastructure for select clients and many contracts where we support elements of the IT infrastructure responsible for enabling mission success. We support complex virtualized data centers, unique mission-critical hardware and software assets, numerous COTS software packages, and Microsoft, Apple, and Linux operating systems. Our teams manage traditional and wireless local area networks, virtual private networks, and storage area networks employing technology from CISCO, Juniper, Aruba, and Palo Alto and other leading vendors. Additionally, ITC has deep experience managing and supporting enterprise and specialized IT service desks from Tier 1 through 4 utilizing numerous traditional and SAAS based IT Service Management Systems (including Remedy, ServiceNow, and Footprints). Finally, we bring extensive experience establishing, migrating, and managing cloud-based infrastructure solutions from leading providers including Amazon Web Services and Microsoft Azure.

IT Security

ITC has traditionally played two main roles when it comes to IT security; Assessment and Accreditation (A&A) and Information System Security Officer (ISSO) Support. For nearly a decade, ITC has led assessment and accreditation activities for Low, Moderate, and High impact systems. We’ve completed more than 100 A&A packages and performed dozens of special assessments on traditional and cloud-based systems. We’ve been the prime contractor at NIST for more than 8 years leading their A&A efforts and have performed A&A’s at many other agencies including the FBI and the Department of Treasury. In addition to leading A&A activities, ITC has extensive experience providing ISSO support. Our ISSO support is broad and includes extensive efforts ensuring the implementation and maintenance of security controls across systems and services. We perform continuous monitoring across numerous infrastructure environments utilizing tools including HBSS, Tenable Nessus. Finally, we have managed the infrastructure and IT security for NIST’s national cybersecurity center of excellence (NCCOE) for the past 6 years. This experience continues to put us at the forefront of cybersecurity research and provides us direct experience securing a cybersecurity R&D environment.

Cloud Hosting

ITC provides Cloud Hosting Services utilizing the AWS platform. We offer solutions to help agencies manage their own cloud environments or deliver a complete managed service solution for hosting and application maintenance. On our flagship cloud hosting prime contract, ITC provides a complete managed service to a very visible DOD organization utilizing a highly security AWS/Akamai technology solution. We also handle all the application enhancement and maintenance to ensure that the applications hosted in the cloud continues to meet mission needs in the most user-friendly and secure manner possible.