Capabilities

Information Assurance
ITC provides Certification and Accreditation support for FISMA Med & High systems at FBI & DEA and has achieved 100% first pass approval on all A&A packages at the FBI’s terrorist screening center

Information Security Operations
ITC provides real time operational security support including ISSO support, security control implementation, and IDS installation and monitoring at both the FBI TSC and the DEA

Continuity of Operations and Disaster Recovery Planning
ITC provides COOP and DR program management support including planning, exercises, and documentation for the US Coast Guard
Staff: CISSPs, CISAs, CISMs, & Certified Ethical Hackers

Infrastructure Services

Service Desk
Tier 1-3 IT Service Desk Support for VA, DEA, and Executive Communications Support at DHS HQ

Consolidation and Virtualization
ITC helped FBI achieve 30% cost savings and helps the Army Intelligence community maintain their virtualized environment

Data Center Design and Engineering
ITC led the architecture and design (and helped migrate) the FBI TSC to a new Tier 4 data center

Systems Engineering & Administration
ITC provides full lifecycle systems engineering and administrative for infrastructure at the U.S. Coast Guard’s Operations Systems Center
Staff: Microsoft Certified Professionals, VMware experts, systems engineers, administrators, and analysts

Network Services

Network Architecture, Implementation and Support
ITC provides Tier 3 and 4 network architecture and engineering support to ensure Treasury’s Network (TNet) remains secure and available

Network and System Operations
IT provides 24X7 network and security operations support for the U.S. Coast Guards’ Enterprise Management Facility
Staff: CCIEs, CCNAs, Network Engineers, Analysts, and Operators

Application Services

Database Support
ITC provides DB Administration and Modernization for FBI Consolidated Terrorist Databases

Application O&M
ITC provides application support services from requirements management to testing to systems administration for the Coast Guard’s Operations Systems Center.
Staff: Requirements analysts, functional analysts, testers, and developers

Acquisition & Business Solutions

Analytics & Data Integration Support
ITC assesses available internet and partner data sources to identify relevant data, collect and aggregate or disaggregate data as appropriate, format and populate reports, and validate report accuracy.

Business Case Development
ITC provided business case development and lifecycle cost analysis to plan and justify construction, hardware, and infrastructure costs associated with moving to a new, highly secured data center location.
Staff: Data analysts, Program managers, Operational research analysts, business subject matter experts