Business Services

Federal Financial Systems

ITC specializes in supporting the operations, maintenance, and modernization of federal financial systems. For the past 7 years, we have served as the prime contractor providing business operations and financial system modernization for a DHS financial system supporting 3 major components. We specialize in providing both functional and technical expertise for operating federal financial systems. Our teams provide support across most major system functions including GL, AP, AR, budget execution, and asset management. They also bring extensive experience with traditional and complex financial reconciliations, reporting, and audit readiness. While we have supported numerous federal financial systems, we specialize in supporting Oracle Federal Financial systems and have a deep team of Oracle R12 certified specialists in nearly every module of the platform. We also have experience working with and supporting Federal Shared Service Providers and working with Robotic Process Automation (RPA) solutions including UIPath.

Budget Formulation and Execution

ITC has nearly 10 year of experience delivering budget formulation and execution services. Our team of budget analysts and subject matter experts help prepare and execute budgets for programs with obligations in excess of $1B dollars.

Business and Administrative Services

ITC provides a broad range of business and administrative support to help agencies financial services run smoothly. From providing financial case management support for Foreign Military Sales to providing fee and revenue collection support to the U.S. Customs and Border Patrol, ITC has the expertise to ensure financial operations are executed efficiently and effectively. ITC also manages a very large nationwide contact with more than 100 FTES where we provide financial management support to 46 different offices across the continental United States, Puerto Rico, and the Virgin Islands. Specifically, they process payments, reconcile undelivered orders, track budget execution, provide customer support and training, maintain financial management system files, and perform a wide range of other tasks to support financial management operations.

Grants Management

In addition to our technical expertise in developing and maintaining grants management systems, ITC has extensive experience in helping agencies manage their grants management processes. We have direct experience developing and delivering grants management support. Currently, ITC supports NASA in administering SBIR grants and we also run a customer service center providing grants management support to DOJ staff, grantees, and the general public.

Business Processing Services (Application Processing, Records Management, Mailroom operations)

ITC provides program management, correspondence management, data collection, fee collection and file operations support services to multiple USCIS Service Centers. In this capacity, we manage more than 500 FTEs providing the full range of application processing services from receipt to archiving and destroying processed documents. We support both paper and electronic application processes and use employee comprehensive quality management approaches to meet performance standards, timelines, and prevent backlogs.